Technical Sales Engineer

PHIX is looking for a Technical Sales Engineer to bring our packaging and assembly services to the market.

Company profile

PHIX is a packaging foundry for photonic ICs (PICs) and we aim to become world leader in packaging and assembly of Photonic Integrated Circuits (PICs). We supply customized PIC based components and modules to OEM customers and system integrators in scalable production volumes.

We believe that early involvement is critical to come to the best results and therefore PHIX is also offering engineering support in the product design phase to ensure the manufacturability of the PIC based modules. PHIX is a scale-up company that started operations in 2018. 

Job description

As a technical sales engineer you are responsible for the customer experience from the initial contact to the manufacturing. During this journey you will be responsible for preparing an offering for packaging together with the customer and the internal engineering team, starting with initial prototypes and providing a path to volume production. Deep technical knowledge is required in order to be able to convert the requirements to an actionable offering.

The key activities of a Technical Sales Engineer

• Attending conferences and trade fairs
• Qualifying leads
• Meeting with customers either online or in-person
• Quote generation and follow-up with customers
• Providing pre-sales and post-sales support, developing long-term relationships with clients through managing and interpreting their requirements
• Negotiating contracts, terms and conditions
• Making technical presentations
• Reviewing cost and sales performance
• Creating roadmaps together with customers how to get from idea or prototype to a volume manufacturable device
• Aligning with all internal disciplines so that customer expectations are met, but preferably exceeded, enabling great customer satisfaction and retention

The ideal candidate

• Has a relevant BSc. or MSc. engineering degree, with specialization in photonics
• Minimum of 3 years of professional experience in a relevant environment
• Has a commercial and technical drive, is proactive and works accurately, growing the revenue of our offering
• Has strong communication and writing skills
• Is able to bridge the gap between (potential) customers working in various disciplines and our packaging and assembly offerings
• Is able to thrive in a fast-paced environment
• Provides creative solutions for researchers dealing with complex questions
• Is a team player but also able to work independently, adapt quickly, and maintain a positive attitude
• Is willing to travel
• Has experience in CRM usage, preferably Microsoft Dynamics
• Understands the importance of a flawless customer journey and monitors the customer satisfaction
• Can provide trainings and technical seminars for different audiences

Languages

• Fluency in English
• Dutch or willing to learn to speak Dutch

What we offer you

• A position of 32-40 hours per week
• An opportunity to make a significant impact on the growth of PHIX and to develop your soft- and technical skills
• Being part of a young, dynamic and enthusiastic international team

Are you interested?

For more information on the job please contact CCO Jeroen Duis (j.duis@phix.com, +31 653643126).

When you want to apply, please send your motivation letter and resume to Petra Rodriguez (recruitment@phix.com)

Acquisition as a result of this advertisement is not appreciated.