Customer Service
Contact Us
You can reach us by email or phone. We’d love to hear from you! Send us your product suggestions, questions, or just a note to say hello.
We’re available by phone at 1-888-780-9400, Monday to Friday, 8:30AM to 5PM East Coast time. If you get voicemail, leave a message and we’ll get back to you—usually the same business day (or if you happen to call on the weekend and we’ve managed to take a little time off—not the easiest thing to do when you’re creating a new company, it may take us until Monday to get back to you).
Email Address
Mailing Address
Phix
2817 Evans Street
Hollywood, FL 33020
Fax Number
954-925-3365
Returns
If you receive a package that is damaged or defective, please contact customer service at 1-888-780-9400 to arrange a return. Unfortunately, phix cannot accept returns if any of the product has been consumed.
Shipping
All orders shipped via standard shipping should be received within 5 to 10 business days.
Frequently Asked Questions
Find answers to common questions about phix: what's in it, how it works and how to mix it up.
